Why is my engineer appointment always rescheduled? I have to wait over a month now for my broadband!

[Hamzah99]

My engineer was booked for a broadband installation today. Sky have automatically rescheduled the installation for sometime in February. This keeps happening?!

[TimmyBGood]

@Hamzah99 

That probably suggests Openreach doesn't have the staff or other resources required for the job available at this time, or has not yet received a response to statutory notification: this is most often the case for trickier FTTP installation.

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.