Discussion topic: We don’t get internet in any of the rooms except the livingroom, we were promised we would

This message was authored by: Fleurmayy · ‎10 Apr 2024

We only get 40 in the livingroom nothing in the downstairs bedrooms and upstairs bedroom left to the livingroom only gets 4. We were promised close to 100 for the livingroom and we're not even getting half. We need 2/3 extenders please otherwise I'm not sure how we can continue using sky as our providers.

Yours sincerely,

Fleur

This message was authored by: TimmyBGood · ‎10 Apr 2024

@Fleurmayy

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: We don’t get internet in any of the rooms except the livingroom, we were promised we would

We don’t get internet in any of the rooms except the livingroom, we were promised we would

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Re: We don’t get internet in any of the rooms except the livingroom, we were promised we would

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