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Discussion topic: Things connected to my router that are not mine

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This message was authored by JAW64 This message was authored by: JAW64

Things connected to my router that are not mine

Hi

Recently my broadband has been slow, I have gone on the sky app and looked to see what is connected to my router.  Below is what appears

 

JAW64_0-1704564131107.png

I do not have any Wi-Fi extenders. None of my devices appear on here.  

Please can anyone help ?

 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Things connected to my router that are not mine

Posted by a Superuser, not a Sky employee. Find out more

@JAW64 that interface has bugs so before assuming you have someone pirating your wifi countvthe devices you have. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
JAW64
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This message was authored by JAW64 This message was authored by: JAW64

Re: Things connected to my router that are not mine

Hi 

I have disconnected all my devices except the one I am using and it still shows the same 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Things connected to my router that are not mine

Posted by a Superuser, not a Sky employee. Find out more

@JAW64 

A more accurate readout may be the connected devices pane when logging into your Sky hub locally at 192.168.0.1

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Nevie1992 This message was authored by: Nevie1992

Re: Things connected to my router that are not mine

The icon on the right of the tiles you can see show how that device is connected in the home. 

For example "WiFi Extender" is when a device is connected via a type of device that boosters or extends the WiFi signal. 

It looks like yoyuve got Sky Q which acts as a booster and explains why you can see this. 

If a device is connected via WiFi directly to your hub you'd see a WiFi icon with a different colour to explain the signal strength.

If a device is connected via an ethernet cable you'd see wired.

You can select the tiles to see a bit more information explain these connection types in more detail. 

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