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Discussion topic: Testedwifi says all ok but can’t connect

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This message was authored by riskassessor This message was authored by: riskassessor

Testedwifi says all ok but can’t connect

No Wi-Fi connection 

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This message was authored by 74 This message was authored by: 74

Re: Testedwifi says all ok but can’t connect I have had this problem all day aswell

I have gad this problem all day as well have been following instructions on screen and booting router but it has not resolved my problem .

This message was authored by 74 This message was authored by: 74

Re: Testedwifi says all ok but can’t connect

I have had this problem all day.

i followed onscreen instructions and rebooted router but it still hasn't resolved my problem 

This message was authored by 74 This message was authored by: 74

Re: Testedwifi says all ok but can’t connect

No broadband no WiFi no television programmes? 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Testedwifi says all ok but can’t connect

Posted by a Superuser, not a Sky employee. Find out more

@riskassessor& @74 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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