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Discussion topic: Tested broadband and WiFi says it’s fine my no WiFi light on box and devices cannot connect

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This message was authored by Clemo1 This message was authored by: Clemo1

Tested broadband and WiFi says it’s fine my no WiFi light on box and devices cannot connect

Tested broadband and WiFi says it’s fine my no WiFi light on box and devices cannot connect 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Tested broadband and WiFi says it’s fine my no WiFi light on box and devices cannot connect

Posted by a Sky employee

Hi there @Clemo1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by 123Adam This message was authored by: 123Adam

Re: Tested broadband and WiFi says it’s fine my no WiFi light on box and devices cannot connect

I am experiencing the same issue. Tested WiFi, connection. Says all fine (albeit 19mbps).

 

no wifi.

This message was authored by Chrisee This message was authored by: Chrisee

Re: Tested broadband and WiFi says it’s fine my no WiFi light on box and devices cannot connect

Posted by a Superuser, not a Sky employee. Find out more

@123Adam if you post your hub's stats forum membersxshould be able to advise see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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