Discussion topic: No internet connection but tests says it’s all working

This message was authored by: Scotty03 · ‎09 Apr 2024

Got orange light on hub but says it's all working app need help

This message was authored by: caesarome · ‎09 Apr 2024

@Scotty03

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

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This message was authored by: Methehair · ‎09 Apr 2024

Same issue and non of my home connected apps are working ie cat flap and heating controls

Discussion topic: No internet connection but tests says it’s all working

No internet connection but tests says it’s all working

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Re: No internet connection but tests says it’s all working

Re: No internet connection but tests says it’s all working

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