Discussion topic: No internet connection. Did all steps advised (reset, power off, unplugged) but still no internet

This message was authored by: Danguole · ‎13 Jan 2024

No internet connection. Did all steps advised (reset, power off, unplugged) but still no internet Connection. On router dimmed green light on internet connection and as per app there are no issues in my area and broadband is working in my house - but is clearly not working

This message was authored by: Highlinder · ‎13 Jan 2024

@Danguole Is this the test that you ran to see if there was an issue with your broadband in the link below.https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: No internet connection. Did all steps advised (reset, power off, unplugged) but still no internet

No internet connection. Did all steps advised (reset, power off, unplugged) but still no internet

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Re: No internet connection. Did all steps advised (reset, power off, unplugged) but still no interne

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