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Discussion topic: Lose Internet when on landline

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This message was authored by Brillevast This message was authored by: Brillevast

Lose Internet when on landline

I lose Internet access when my landline is in use. I cannot move the router as has been advised

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This message was authored by loverboi This message was authored by: loverboi

Re: Lose Internet when on landline

@Brillevasthi may i ask do you use a use a micro filter to your socket where your broadband connects to the master socket or is it a prefilterd face plate the socket is a litte larger at front than a standard socket ? and if so have you tried to use a different microfilter ?  or is your socket prefiltred ? and may i ask is the grey end of the router cable going straight into the microfilter ?and is the micro filter first thing plugged into the master socket ? and is the phone and broadband both plugged into the microfilter ? but the micro filter must be the first thing plugged into the mastersocket tho (sorry for all the questions but like to get this sorted for you asap ) thanks lovverboi 🙂 have a gret day  🙂 😄

 

 

 

 

 

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