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Discussion topic: Internet keeps dropping out

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This message was authored by Kellysoc This message was authored by: Kellysoc

Internet keeps dropping out

We've had a booster box installed also but the internet light keeps going orange and I constantly have to log back in
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kellysoc  Is this on your broadband router that this light is going amber in colour?



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Kellysoc
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This message was authored by Kellysoc This message was authored by: Kellysoc

Re: Internet keeps dropping out

Thank you for the reply. Yes this is right. I. The main router 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

HI @Kellysoc 

Have you tried running the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Kellysoc
Topic Author
This message was authored by Kellysoc This message was authored by: Kellysoc

Re: Internet keeps dropping out

Yes I have done that. And switched off everything at the wall. 

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