0

Discussion topic: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Reply
This message was authored by Micky60 This message was authored by: Micky60

Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Lights on router keep changing from green to orange. Rebooting doesn't help.

 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Posted by a Superuser, not a Sky employee. Find out more

@Micky60  Are you running the broadband test while this issue is happening?

 

 



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Micky60
Topic Author
This message was authored by Micky60 This message was authored by: Micky60

Re: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Yes. Also tried rebooting the modem several times. Full green lights for a short period then back to two orange lights and no internet.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Posted by a Superuser, not a Sky employee. Find out more

@Micky60  Are the amber lights on internet and voice?



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion