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Discussion topic: Internet crashes when using Xbox

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Lisa4784
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This message was authored by Lisa4784 This message was authored by: Lisa4784

Internet crashes when using Xbox

‎10 Mar 2024 01:58 PM

Internet crashes continuously when my son uses his Xbox. Checked connections and speed, all seem ok, any ideas how to resolve this 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet crashes when using Xbox

‎12 Mar 2024 11:21 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lisa4784 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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