Intermittent internet connection

[humpy76]

Currently experiencing limited access to internet. Periodical dropping of connection, when it does come back online, speeds are significantly slower than I should be getting.  Been happening since approx 6pm in BN27 area.

[NickP1]

Exactly the same for the last 3 days and getting worse, internet dropped 3 times between 8.00pm and 10.00pm sky streaming tv either takes an age to re-connect or has to be un- plugged to restore tv. Recently switched to Sky never had this problem with BT beginning to wish I han't switched. Antone any idea how or when this will be fixed or is it just normal with Sky?