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Discussion topic: Intermittent crashing

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This message was authored by johncaneron911 This message was authored by: johncaneron911

Intermittent crashing

Getting pretty sick of my broadband crashing every hour for 10 minutes for past 18 months, had engineers out several times who think it's the router but Sky won't replace it.

 

think this is enough to get out of my contract ?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Intermittent crashing

Posted by a Superuser, not a Sky employee. Find out more

Hi @johncaneron911 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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