I keep losing WiFi light on my sky router. Voice light is also off all the time.

[helpmeibegyou]

I keep losing WiFi on my sky router. It happens when I am video's on my mobile. Also my voice light is off all the time. Please help me resolve this.

[Addie15]

Hi there, @helpmeibegyou. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Kath20]

Broadband is very slow 

[Addie15]

Update-We are closing this session now with @helpmeibegyou, but if you still need help, please let us know and we will be happy to re-escalate this for you. Thanks.