Hub not working, Sky app says otherwise

[Curryhead1966]

My broadband isn't working properly. I've checked the sky app and it's saying there are no issues at all with the hub. I've also reset the hub. All phones are on 4G and when trying to connect to the hub it says password is incorrect, it's not. All apps on TV are also not working stating there is a technical issue 

[Addie15]

Hi there, @Curryhead1966. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.