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Discussion topic: Having an issue with the connection on my internet

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SKYVBSWM
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Having an issue with the connection on my internet

‎03 Apr 2024 12:58 AM

hi having an issue with my internet it keeps loosing signal been happening for more than a week now 

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Chrisee
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Re: Having an issue with the connection on my internet

‎03 Apr 2024 07:32 AM

Posted by a Superuser, not a Sky employee. Find out more

@SKYVBSWM what happens to the LEDs on your Sky hub when you lose connection as they are there to help diagnose the issue see https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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SKYVBSWM
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Re: Having an issue with the connection on my internet

‎03 Apr 2024 07:41 AM

Hi the internet and voice lights turn orange 

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