06 Sep 2023 11:41 AM
Is there an email address to cancel wifi rather than calling? I am in the UAE so the cancellation line does not work. Bit of a farce that a phone call is required and that there is not a simple cancellation button anywhere.
06 Sep 2023 11:45 AM
Posted by a Superuser, not a Sky employee. Find out more@Unhappycamper99 No sky don;t se email as a communication method more so for cancellations.
https://www.sky.com/help/articles/cancel-sky-broadband
You'll need to call.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
06 Sep 2023 11:47 AM
Posted by a Superuser, not a Sky employee. Find out more
@Unhappycamper99 wrote:
Is there an email address to cancel wifi rather than calling? I am in the UAE so the cancellation line does not work.
Sky don't use email as a general communication method. You may have to wait until you're back in the UK.
06 Sep 2023 11:47 AM
Posted by a Superuser, not a Sky employee. Find out moreYou will need to call Sky to cancel your broadband.
You cannot cancel this via any online method, including email.
06 Sep 2023 12:09 PM
Posted by a Superuser, not a Sky employee. Find out more
Note that a non-geographical telephone number typically isn't reachable outside the country in which it operates.
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