Download speed on desktop

[Neebs1]

Hi There, hoping someone may have an insight into the following:

Upgraded to Ultrafast Plus recently and one of my devices does not get full speed on either ethernet or wireless.

Have two desktops and two laptops in the house, all get download speeds of 440Mbps except one desktop which can't get more than 92Mbps download speeds, yet has upload of 52Mbps.

I've tried everything I can think of, reinstalled network adapter, flushed DNS, cleaned registry files, disabled anti-virus, turned of all other devices amongst other things.  PC is high spec and only two years old.

Baffling me completely, wondering if there is some setting on the router?

Anyone out there had similar issue or ideas?

Thanks in advance

Mark

[cookiemonsteruk · Accepted solution]

@Neebs1 

How is the desktop connected

If via ethernet the network may be set to 10/100 as opposed to gigabit

Check the cards current settings and change as necessary 

to check what speed your card is currently set to :-

Go to the icon of the taskbar
Locate the icon Internet
Press on network and internet settings
Click on Ethernet
Click change adapter options
Double click on Ethernet. There, you get the speed, it can be 100 mbps or 1Gbps. If it is the second, we do not have to do anything, but if it is the first we have to configure the card

Then If you have a windows pc you can change the card settings as below



In the window where the speed was indicated, you have to click on properties
Check that the option Microsoft network clients is marked, if not, do it
Click on set up
We go to Advanced Options
Search Speed ​​& Duplex
Change the value to 1.0 Gbps Full Duplex
Accept

[Neebs1]

Hi Cookie, thanks so much for the reply.

Tried your options without success, then I changed out the Ethernet cable and voila! up to 530Mbps.  Why did I not try this most obvious solution first? as the wireless speed was the exact same I figured it was not the cable, turns out it was.  Still getting 92Mbps in wifi but clearly thats a seperate issue and not the same as I had first thought 😵, but no matter, alwasy use ethernet.

Thanks again

Mark

[TimmyBGood]

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@Neebs1 wrote:

Tried your options without success, then I changed out the Ethernet cable and voila! up to 530Mbps.  Why did I not try this most obvious solution first?

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Anything over 100Mbs on ethernet requires a fully-wired (8 wire strand) cable: it's not unknown for cheapskate legacy cabling to be 4 strand to save manufacturing cost.