Broadband shield

[Loubaby194]

I've been with sky for over a year but when I try access the broadband shield it says come back once your broadband has been activated 

[Lisa-P1987 · Accepted solution]

Hi there @Loubaby194 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[GSidey]

I have exactly the same issue. How can I resolve this.