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Discussion topic: Broadband keeps going on and off

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This message was authored by Duff65 This message was authored by: Duff65

Broadband keeps going on and off

Broadband keeps flashing orange
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband keeps going on and off

Posted by a Superuser, not a Sky employee. Find out more

@Duff65Run the broadband test when it is off and see if this picks up an external fault.

 

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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