Awaiting telephone pole fitting - need to contact Sky

[Segully]

Openreach came last week to our new home but didn't have the right equipment to fit the poles needed so we can get broadband. Order placed with Sky a few weeks ago.

I haven't heard from anyone since, and Openreach say they have updated Sky as to when an engineer will come and what is going on. 

I work from home and this is very inconvenient, having no idea when I will be able to start working again without going to Wi-Fi spots outside of home. 
Does anyone know how I can contact Sky and hopefully find out what's going on? 

Thank you 

[Highlinder]

@Segully  You can find a number to call Sky in the link below under " Need more help " at the bottom of the page.

https://www.sky.com/help/home 

[Segully]

Thank you!

[TimmyBGood]

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@Segully wrote:

Openreach came last week to our new home but didn't have the right equipment to fit the poles needed so we can get broadband. Order placed with Sky a few weeks ago.

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I'd caution that Openreach pole teams appear to operate semi-independently of Openreach itself, and so it's quite possible that Sky will have zero information on the subject.