Discussion topic: Payment deduction

This message was authored by: Jestin · ‎05 Apr 2024

Hi (removed)

Pontypridd, I am your sky broadband customer.

On 18 th march 2024 you deducted my monthly payment £30 but 4th April you deducted £33 again what is the reason of that.why you deducted again.kindly reply me.

Thank you

Moderator note: Removed personal/identifiable details

This message was authored by: Daniel0210 · ‎05 Apr 2024

@Jestin

Your two posts have been removed as you've supplied your name and full address on a public forum. It will come back on Monday after being moderated by staff.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎08 Apr 2024

@Jestin if you're new to Sky, your second payment is due 2 weeks after the first payment. After the second payment you're charged monthly.

See 'your first bills' here: https://www.sky.com/help/articles/understanding-my-bills

Discussion topic: Payment deduction

Payment deduction

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