Discussion topic: I had cancelled sky subscription on 2 April 2024 and my money got deducted on the 8 April why?

This message was authored by: Saluzinho · ‎17 Apr 2024

I had cancelled sky subscription on 2 April 2024 and my money got deducted on the 8 April. Why did my money got deducted when I had already cancelled my broadband.

This message was authored by: Daniel0210 · ‎17 Apr 2024

@Saluzinho

Billing continues when in the notice period. Bills are generated 14 days prior to the payment date, so whilst you were a customer.

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎17 Apr 2024

@Saluzinho

When you have left Sky Briadband thst overpayment should appear on your account as a credit that can be refunded and we can arrange some help for you via here so when you see that credit feel free to post back here,

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Discussion topic: I had cancelled sky subscription on 2 April 2024 and my money got deducted on the 8 April why?

I had cancelled sky subscription on 2 April 2024 and my money got deducted on the 8 April why?

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Re: I had cancelled sky subscription on 2 April 2024 and my money got deducted on the 8 April why?

Re: I had cancelled sky subscription on 2 April 2024 and my money got deducted on the 8 April why?

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