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Discussion topic: CCS Collect

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RM123r
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This message was authored by RM123r This message was authored by: RM123r

CCS Collect

‎22 Apr 2024 03:45 PM

Hi everyone, I have been trying to get in touch with sky about this but getting nowhere. My mobile bills changed to invoices, I didn't realise this and as a result missed three bills. I was sent a letter via sky saying I had until 24/04/24 to pay a certain amount. I have since done this via their debt collection, CCS collect. It doesn't appear to have updated on my sky account and I am worried it won't update in time and my sky account will be cancelled and I'll be due to pay the remaining in one payment. Has anyone been here before and can advise? Any help is massively appreciated! 

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: CCS Collect

‎22 Apr 2024 04:02 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you spoken to CCS collect about this ?

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RM123r
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Re: CCS Collect

‎22 Apr 2024 04:12 PM

I have submitted a help form but haven't managed to get through to them either 

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