Sky stream audio crackle

[Jiccipad]

Not sure if anyone else has had this problem, but I am getting a really annoying quite crackle, frequently, when watching through a Sky stream puck, strangely, it was also happening on my Sky Glass, but now that has seemed to resolve itself.

I have tried this on multiple TV's, namely an Amazon Fire TV and an LG TV.

It occurs most whilst watching Sky Sports, and related programmes. 

Hard to explain, but sounds like when someone is talking, the speaking are are struggling, even when I know they are fine (with other inputs, PS5, firestick etc).

I have tried updating, restarting, unpluggin etc.

Seems to have come to light in the past 2 weeks.

Any help would be apprecaited!

[Ashj14]

I've been getting the same. @Jiccipad did you get a resolution to this?

[Dan189]

I am also getting the same. I have hdmi to tv from puk for picture then hdmi from soundbar to tv . can't understand why this is happening and if sky are aware why are they not rectifying it. It's like a cracking popping.sound. when turning tv sound to stereo.it doesn't happen but then what's the point of having a.soundbar to play decent sound . ??? Bloody annoying . Anyone know of a.fix ?

[Anonymous]

I've spoken to SKY this morning around a range of issues including this, in. short no fix, although they are aware as per, lypsync, auto-off and blue-screen.