Sky puck cuts out then we have no signal for mains tv

[Ly58]

Sky puck cuts out so we switch it off at the mains then plug it back in. Tv stays on for a short while then cuts out again. 

[Chrisee]

@Ly58 if the puck stops sending axsignal to the TV and you get a black screen andca message on the TV thstvisnt getting axsignal it sounds likeca dodgy puck thst needs replacing.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147