24 Jan 2025 03:55 PM
How do I set it up?
Assumptions:-
1. My existing contract covers the cost.
2. I will need a WiFi contract with someone for best 'countrywide' cover.
3. That Sky Go (or similar) effectively provides the connection to my chosen network.
Any assistance would be appreciated, as I am sure it's been done already?
Thanks, Vic.
24 Jan 2025 04:07 PM - last edited: 24 Jan 2025 04:08 PM
@Victorious41 wrote:How do I set it up?
Assumptions:-
1. My existing contract covers the cost.
2. I will need a WiFi contract with someone for best 'countrywide' cover.
3. That Sky Go (or similar) effectively provides the connection to my chosen network.
Any assistance would be appreciated, as I am sure it's been done already?
Thanks, Vic.
What kind of 'existing contract' do you have?
If you have a Sky+ or Sky Q subscription then a Sky Stream subscription will need to be taken out in order to use Sky Stream. Any pre-existing Sky TV subscription will be cancelled upon activation of the Stream puck.
Sky Stream relies entirely on a fast and stable broadband connection of 25Mbps minimum speed for HD streaming and 30Mbps for UHD streaming. You need to arrange this separately at additional cost.
Sky Go is completely separate to Sky Stream. Sky Go is merely an app which allows you to stream content from channels which are part of your Sky Stream subscription whilst away from home on a mobile device.
Also - your narrowboat will need to have a fixed address.
You may be better off using NOW TV for access to Sky content.
24 Jan 2025 04:13 PM
Posted by a Superuser, not a Sky employee. Find out more
Not sure that the t&C's would allow this. To use Sky stream it must be delivered and used at an address. Sky define an address as:
"The residential property where you live in the UK and to which we
agree to provide the TV services".
https://www.sky.com/help/articles/sky-terms-and-conditions
NowTV might be the better option for you.
MikeAlanR
14 Feb 2025 11:55 AM
Mike, thanks for your input and I was aware that my contract was to my permanent address. That having been said, and given that SkyGo is included in the package, I, not unreasonably in my view, ASSUMED (...that word, eh!) that with an external omnidirectional aerial (which I have fitted already) together with an appropriate router (which I already have (TP-Link Archer MR500 AC 1200) all I needed was a SIM only card from SKY, together with their permission to insert it into my outer and Bingo! , all should work well. With O2 covering 98/99% of the country, I should AT MOST TIMES, get a decent signal. Obviously I have a Smart TV, 40", so what am I missing? Thanks Mike and if others have a view, or real life experience, I would welcome any guidance.
14 Feb 2025 12:02 PM
Sorry, I forgot to mention that I already have SKY Stream. vic.
14 Feb 2025 02:32 PM
@Victorious41 wrote:Mike, thanks for your input and I was aware that my contract was to my permanent address. That having been said, and given that SkyGo is included in the package, I, not unreasonably in my view, ASSUMED (...that word, eh!) that with an external omnidirectional aerial (which I have fitted already) together with an appropriate router (which I already have (TP-Link Archer MR500 AC 1200) all I needed was a SIM only card from SKY, together with their permission to insert it into my outer and Bingo! , all should work well. With O2 covering 98/99% of the country, I should AT MOST TIMES, get a decent signal. Obviously I have a Smart TV, 40", so what am I missing? Thanks Mike and if others have a view, or real life experience, I would welcome any guidance.
If I understand this correctly, you have subscribed to Sky's streaming service and had a Stream puck delivered to your permanent address elsewhere, ie not the narrowboat?
If you are asking if you can take the Stream puck from your home address and use it on the narrowboat then no, that would be against the terms and conditions of your contract.
Sky Go on the other hand, you can use on the narrowboat. You don't need a Sky SIM card in your router to use it though, you can use a data SIM from any mobile provider. If you install the Sky Go app on a mobile phone, tablet or laptop you can stream most of the channels from your Sky Stream package on that device with your existing subscription.
If you want to watch Sky Go on your TV in the narrowboat then you'll need to either connect the laptop to the TV via HDMI or get an Apple TV box and install the Sky Go app on there and connect it to the TV. You'll also need to add the Whole Home subscription to your Sky Stream package for Sky Go to work on an Apple TV box.
14 Feb 2025 04:35 PM
Ellie, your para 1, yes I have Sky Stream and 2 pucks registered at my home address in Dorset.
Your para 2, no I don't want to take either puck to the boat BUT I will need a puck so I'll get one from Sky.
Thanks for your further suggestions as to using my laptop.
More questions, probably after I FULLY consider your response.
Thanks, Vic.
14 Feb 2025 04:48 PM - last edited: 14 Feb 2025 04:50 PM
Posted by a Superuser, not a Sky employee. Find out more@Victorious41 If you want a puck in your narrowboat then the boat must have it's own registered address with Royal Mail you also need to take out a second contract and pay full price for both properties
14 Feb 2025 07:22 PM
So, Ellie's comments, as to using the laptop, are valid and doable? I find the need for 2 contracts to be unreasonable, particularly as I am a Platinum VIP with 15 years' in the trenches'!
Surprised,
Vic.
14 Feb 2025 07:56 PM
Posted by a Superuser, not a Sky employee. Find out more
@Victorious41 wrote:So, Ellie's comments, as to using the laptop, are valid and doable? I find the need for 2 contracts to be unreasonable, particularly as I am a Platinum VIP with 15 years' in the trenches'!
Surprised,
Vic.
@Victorious41 your vip status doesn't come into the equation
every customer is a vip and are bound by the same rules, terms and conditions etc regardless
14 Feb 2025 10:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@Victorious41 wrote:So, Ellie's comments, as to using the laptop, are valid and doable? I find the need for 2 contracts to be unreasonable, particularly as I am a Platinum VIP with 15 years' in the trenches'!
Surprised,
Vic.
You can use a laptop with Sky Go with any wifi connection and should be fine to use within the UK
The terms for Stream dictate that the Stream device(s) (puck) can only be used at the registered address.
14 Feb 2025 11:10 PM
Thanks all your inputting guys, so, to a certain extent it's 'back to the drawing board. I'll keep the thread open for now but will keep you all posted as to the outcome.
Thanks,
Vic.