Pixilating Sky Stream

[Whitstable]

Pixilating across all streams. Tried all usual fixes connection speed minimum 45/50. From reading other threads Sky is failing to resolve. Haven't got the will to spend an hour on the phone. Any ideas from Sky's experts?

Moderator note: Changed title to reflect topic more.

[GD1]

@Whitstable  You've posted in the Sky stream forum but the release number is for Sky Q, what system do you actually have?

[Dazzasky]

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@Whitstable wrote:

Pixilating across all streams. Tried all usual fixes connection speed minimum 45/50. From reading other threads Sky is failing to resolve. Haven't got the will to spend an hour on the phone. Any ideas from Sky's experts?

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Do you have Sky Stream @Whitstable  I'm not sure you do with that software version. 

[Whitstable]

I know this mythical code refers to Sky Q. The point was this was the supposed solution to pixilating on Sky Q but Sky Stream remains faulty. 

[GD1]

@Whitstable  They are 2 completly different systems entirely,  it's irrelevent what happns on Sky Q.

[Dazzasky]

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@Whitstable wrote:

I know this mythical code refers to Sky Q. The point was this was the supposed solution to pixilating on Sky Q but Sky Stream remains faulty. 

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So do you have Sky Stream ? If you do then the Sky Q software version you have posted has nothing to do with Sky Stream. All you are doing is confusing the situation which results in you getting no help at all @Whitstable 

[GD1]

@Whitstable  Your new thread has been removed as your posting  the same info, please don't create duplicate threads.

This one will be retitled by the Community Managers on Monday

[Whitstable]

And take number out as it was simply sarcasm and gets the "experts" over excited.