24 Nov 2023 02:14 PM
What happens when select a channel to watch?
What happens when you select on-demand programme from a Sky channel to watch?
what happens when you select a programme on Netflix on watch?
24 Nov 2023 06:20 PMPosted by a Superuser, not a Sky employee. Find out more
@Morgs2 - does nothing play, live channels, any of the on demand app (player, itv x, Netflix).
you can try rebooting your device:
1. Put it into standby.
2. Turn it off at the plug.
3. Wait for at least 30 seconds
4. turn it on at the plug.
if that doesn't work it could be your internet connection/speed. Open Netflix, go to get help and go to check you network. That will show you the download speed from the puck. What speed does it tell you?
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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