Sky q remote keeps saying low battery, even after replacing with new ones

[D-D]

As above... the remote stops working with the new batteries after a couple of minutes. Never had an issue with it before today, any suggestions????

thanks

[Chodley]

You sure they were new?

Maybe the remote is faulty. 

https://www.sky.com/help/articles/fix-q-remote-problems

until you get it replaced, you can use this;

https://www.cordbusters.co.uk/sky-q-virtual-remote-sky-go/

[D-D]

Thanks. The batteries are new, I tried loads from a new box. 
It must be the remote that's got a fault. I'll try to source a replacement 

[Chodley]

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@D-D wrote:

Thanks. The batteries are new, I tried loads from a new box. 
It must be the remote that's got a fault. I'll try to source a replacement 

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Think the troubleshooter on sky.com ends with a way to request a replacement.

[D-D]

Yep I've oredered a replacement as the trouble shooting didn't work !!! 

[Fraisy]

I am having this same problem despite having a new remote.

I did read somewhere that batteries from Amazon are not all they seem and as I bought mine from there just wondering?