Netflix not loading AGAIN on sky q?

[Daniel0210]

@Pink14 

Are you seeing a red spinning circle by any chance? 

[Pink14]

Broadband working fine, other apps working fine too, just seems to be netflix.

[Daniel0210]

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@Daniel0210 wrote:

@Pink14 

Are you seeing a red spinning circle by any chance? 

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[Darrenhavers]

Hi

ive been having problems with my Netflix on my sky q box it just won't load however on my mini box in bedroom it loads straight away! Anyone got any fixes for this for the main box? I've tried the usual unplug reboot even the hidden refresh and still nothing works? 

[100PHOENIXX]

Sky q won't load netflix

[Stalest]

I too have had intermittent red circle spinning until the last couple of days when it was permanent. I tried the app refresh and reboot of my skyQ box to no avail. But I finally got Netflix working by going into my Netflix account on a web browser and resetting my sky box on the devices part of my account, and then rebooting my sky box.

I followed the instructions from Colin0000‎ (post 1569)

Log into Netflix via the web browser.

Highlight your profile picture (Top right corner).

Click on Account.

Under the Security and Privacy option, click on 'Manage access and devices'.

Select the device name: (it may be called SkyQ ......or Sky UK Set-top box).

Select--> click on the "Sign out" option on the SkyQ ......or Sky UK Set-top box.

Reboot SkyQ box by turning off at the wall or plugging out for 1 minute.

Go to your SkyQ box and launch the Netflix app on your SkyQ box.

[Chodley]

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@Darrenhavers wrote:

Hi

ive been having problems with my Netflix on my sky q box it just won't load however on my mini box in bedroom it loads straight away! Anyone got any fixes for this for the main box? I've tried the usual unplug reboot even the hidden refresh and still nothing works? 

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Read the last page of posts. Like @Stalest did.

[Ian2253]

Hi, I have the same problem, did you manage to resolve the issue? Like you I have tried refreshing the apps, checked internet connection, rebooted the box but still no luck. Thanks.

[Chodley]

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@Ian2253 wrote:
Hi, I have the same problem, did you manage to resolve the issue? Like you I have tried refreshing the apps, checked internet connection, rebooted the box but still no luck. Thanks.

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Don't know / can't tell who you're replying to but have you read the last couple of pages?

[Anonymous]

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@Stalest wrote:

I too have had intermittent red circle spinning until the last couple of days when it was permanent. I tried the app refresh and reboot of my skyQ box to no avail. But I finally got Netflix working by going into my Netflix account on a web browser and resetting my sky box on the devices part of my account, and then rebooting my sky box.

I followed the instructions from Colin0000‎ (post 1569)

Log into Netflix via the web browser.

Highlight your profile picture (Top right corner).

Click on Account.

Under the Security and Privacy option, click on 'Manage access and devices'.

Select the device name: (it may be called SkyQ ......or Sky UK Set-top box).

Select--> click on the "Sign out" option on the SkyQ ......or Sky UK Set-top box.

Reboot SkyQ box by turning off at the wall or plugging out for 1 minute.

Go to your SkyQ box and launch the Netflix app on your SkyQ box.

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Than you for confirming it still works, although any credit goes to @Sam9999 who came up with the fix.

[Johnnymc1]

Hi just confirming that signing out of netflix and rebooting etc seems to have worked as I did this yesterday and today at least so far it is ok thanks again to that fix it post 

Good luck with yours

[Dela1]

Hi my Netflix won't load. I just get a spinning circle. I've switched the box of at the wall but it doesn't help. 

[Daniel0210]

@Dela1 

I've merged your post into a large thread discussing this very issue. 

[Mark2700]

We have 3 Sky boxes. On one of them Netflix is not working. All other apps work on this box.

[MightyQuinn]

For me still on Q260, Netflix working fine then went into Disney+, tried to go back into Netflix - red spinning circle 😂

I used the Reset method to get it working again. I really appreciated setting up 53 favourites again.

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