ITV pixelating can’t watch

[Shelz10]

So annoyed for 3 days sky has pixelated on itv1 we've tried turning box and WiFi off and it doesn't help so have to watch itv through itv x app 

[nigea99]

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@Shelz10 wrote:

So annoyed for 3 days sky has pixelated on itv1 we've tried turning box and WiFi off and it doesn't help so have to watch itv through itv x app 

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hi @Shelz10 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system