Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

[Phyllis18]

As advised I used my Sky Go app to control my SkyQ box but the programme list is not offering BBC1 and 2

[SlenderRobert]

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@Phyllis18 wrote:

As advised I used my Sky Go app to control my SkyQ box but the programme list is not offering BBC1 and 2

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You cannot watch BBC channels live via Sky Go - you need to use the BBC iPlayer app for that, but you can see what's on BBC channels on the TV Guide and set remote recordings on the Sky Go app. 

[caesarome]

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@Phyllis18 wrote:

As advised I used my Sky Go app to control my SkyQ box but the programme list is not offering BBC1 and 2

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Are you saying the channels don't appear in your TV Guide ?

[jmew]

I have no BBC listings at all in my Sky Go app, not even in TV guide. I did have them until recently. 

[jmew]

I used to have BBC1 HD as channel 115 in my Tv programme guide list on the Sky Go app. It now doesn't appear at all. 

[caesarome]

Above the TV Guide select the "Record to box" option.

[Phyllis18]

Does that show BBC programmes? When I record any programme using my iPad it doesn’t show as set to record.

[caesarome]

You should be able to set recordings via the app so do they record in your Sky box if you do this ?

As stated above you can't watch live BBC channels directly via the app unless it is connected to your Sky Q box and you would need a multiscreen sub to allow you stream live channels from your box to the app.

[jmew]

My BBC Channels are now in my Sky Go app TV listings again... overnight refresh now has resolved it. Today I can also  watch BBC in the Sky Go app.

[jmew]

I can watch BBC in Sky Go.

[jmew]

I didn't find "record to box" but my issue has now resolved itself, I can  once again view BBC listings in the Sky Go app and set to record.  Must have been a glitch

[jmew]

Ah, got it now re BBC channels and viewing.. I am currently connectted to my box so can view, but assume if I were away from home I could not in which case I would use iPlayer. thanks for that - hadn't realised that was the case.

[TimmyBGood]

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@jmew wrote:

I am currently connectted to my box so can view, but assume if I were away from home I could not in which case I would use iPlayer. 

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That's correct, and it's worth noting this is insisted upon by the BBC rather than Sky, mostly because the Beeb has to justify their spending of Licence Fee income on provision of iPlayer services.

[Phyllis18]

Thank you.

[Ballena]

I had this problem, and, reading through the comments, I worked it out. Go to the Skygo app. Go to Guide, at the top of the guide page, it says 'watch on Skygo' or Record  on Sky Box'. Use 'Record on Sky Box, even if you don't want to record at the moment,  when you use this option a new guide pops up showing the BBC channels.  Hope this helps the 'Numpty's' like me.