0

Discussion topic: Sky go not working on iPad error 50-2

Reply
This message was authored by Barrywales This message was authored by: Barrywales

Sky go not working on iPad error 50-2

If I delete and re download sky go it will work one time only, then I get the error message 50-2. I have also tried removing my device and choosing it again. Same result.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go not working on iPad error 50-2

Posted by a Superuser, not a Sky employee. Find out more

@Barrywales 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky go not working on iPad error 50-2

Posted by a Sky employee

Thanks for escalating. We've sent an invite to Barrywales.

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky go not working on iPad error 50-2

Posted by a Sky employee

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion