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15 Jan 2025 09:33 PM
About 8:45/9pm tonight
15 Jan 2025 10:48 PM
Posted by a Superuser, not a Sky employee. Find out moreIf it isn't working tomorrow then post back here as we can arrange some help for you via here.
15 Jan 2025 10:52 PM
Posted by a Superuser, not a Sky employee. Find out moreAnd when did you add TNT to your Sky account ?
15 Jan 2025 11:40 PM
About 6 months ago....
thanks.
J
16 Jan 2025 09:51 AM
Posted by a Superuser, not a Sky employee. Find out moreWhe you go to view the TNT channels are you being asked to upgrade ?
16 Jan 2025 10:51 AM
Hello, it still appears to not work
16 Jan 2025 12:07 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
16 Jan 2025 12:09 PM
@caesarome - I have exactly the same issue - subscribed to TNT yesterday (maybe around this sort of time - midday). Works fine on Sky Q but not on Sky Go still.
16 Jan 2025 12:15 PM
Posted by a Superuser, not a Sky employee. Find out moreAnd to confirm that you added TNT via your Sky account and not via a BT/EE account ?
16 Jan 2025 12:41 PM
@caesarome thats correct, it was an added package onto my sky account - thanks
16 Jan 2025 01:06 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
16 Jan 2025 01:56 PM
It's with bt
16 Jan 2025 02:13 PM
Posted by a Sky employeeThanks for escalating. We've sent invites to @DN1965 and @fowlerpete.
16 Jan 2025 07:13 PM
I am having the same issue, please can you escalate to an assistant?
16 Jan 2025 07:21 PM
Hi, I have the same issue. Subscribed to TNT Sports through SKY, all works fine on the Sky Q box but Sky Go says you need to upgrade your subscription.
This was done over 24hrs ago.
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