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Discussion topic: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

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This message was authored by Carolinejones This message was authored by: Carolinejones

Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

I am very dissapointed, 

Screen says loading,  then goes off, then says system error.

It's worse now than before I had up grade.

 

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

Posted by a Superuser, not a Sky employee. Find out more

@Carolinejones 

 

I have escalated your post to the online sky community team. Please lookout for an invite to chat with them 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @Carolinejones to chat.

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Updated my sky 7 days ago as had issues with broadband, i am not happy, i have no TV signal

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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