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Discussion topic: STV 'Watch from start' not available ?

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This message was authored by Mags123 This message was authored by: Mags123

Re: STV 'Watch from start' not available ?

STV watch from start gone again!!

This message was authored by Mags123 This message was authored by: Mags123

Re: STV 'Watch from start' not available ?

STV "watch from start" disappeared again after jamming 20 minutes ago   

ards
Topic Author
This message was authored by ards This message was authored by: ards

Re: STV 'Watch from start' not available ?

STV play from start still working ok for me.

This message was authored by Mags123 This message was authored by: Mags123

Re: STV 'Watch from start' not available ?

Back up and working ok. Down for over an hour 🤨

This message was authored by wilkyscot This message was authored by: wilkyscot

Re: STV 'Watch from start' not available ?

We are also in Scotland, have also recently (two weeks ago) moved to Sky Stream and are having an issue with 'Watch from the start'.  For example I put 'Good Morning Britain' on my Playlist to record daily but if I go into it on the Playlist whilst the programme is on I can only watch it live, I can't 'Watch from the start'.  Even worse, once the programme is over it disappears from the Playlist altogether at the top of the page where recent programmes are shown.  However if If I scroll down to 'Manage Playlist' it does appear on the list but only shows future programmes for the following days.  It's very weird and very frustrating! 

 

 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: STV 'Watch from start' not available ?

Posted by a Superuser, not a Sky employee. Find out more

This also happens with ITV and ItV X, it takes a while for shows to appear on demand. 

apparently the watch from start also affects virgin stream so it's likely issues with STV and ITV and the way they are providing these feeds that have now changed.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by Cher3 This message was authored by: Cher3

Re: STV 'Watch from start' not available ?

Hi,


I only get a blank screen when trying to watch STV player ? I have went into settings and refreshed the apps however still having the same issues.

 

how do you resolve this?

This message was authored by haggisbashinrules This message was authored by: haggisbashinrules

Re: STV 'Watch from start' not available ?

Hi There, just tried to watch this morning from the start and it's still not working.  I'm on sky glass.

This message was authored by Mags123 This message was authored by: Mags123

Re: STV 'Watch from start' not available ?

Seems to come and go.

Switch tv off, Wait for a little while then sometimes the Watch from Start appears again!

Anything for 30 mins to 3 hours. Not good at all

ards
Topic Author
This message was authored by ards This message was authored by: ards

Re: STV 'Watch from start' not available ?

STV watch from start seems to have disappeared again (for me anyway) 😨

...are Sky aware that this still seems to be an ongoing and very annoying issue for Sky Stream users? 

This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: STV 'Watch from start' not available ?

Posted by a Sky employee

Morning @ards@Mags123@haggisbashinrules @Cher3@wilkyscot and if you're new here welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

 

Thanks for letting us know 'Watch from Start' on STV is being intermittent, I checked in with the support teams and they are aware of this issue and have the right folks on to get it sorted🙂

 

PS - @haggisbashinrules great username 😂

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

ards
Topic Author
This message was authored by ards This message was authored by: ards

Re: STV 'Watch from start' not available ?

Thanks for the reply.  Good that it is being investigated.    ...still very frustrating though like many issues with Sky Stream🤬

This message was authored by Michelle710 This message was authored by: Michelle710

Re: STV 'Watch from start' not available ?

we have just started having this issue and no longer have the start from beginning option with stv. It's very frustrating 

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