17 Jan 2025 11:38 PM
How can I filter/disable the recommendations that flick on screen when sky glass is idle? There is currently a Marilyn Manson documentary being advertised before the watershed hours, to say my 5 and 2 year old were terrified is an understatement. I immediately turned off the tv, prior to this they had been watching CBeebies and it was early afternoon. Is there anyway I can access a parental control if my viewing of the tv is idle? And hide content not suitable for children?
18 Jan 2025 07:29 AM
Posted by a Superuser, not a Sky employee. Find out moreThe parental controls within settings will not control such things.
Would suggest passing on your concerns by sending an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk
They do respond to emails for your queries.
They should also pass on such concerns to the relavant Sky team.
18 Jan 2025 07:14 AM
Posted by a Superuser, not a Sky employee. Find out more
@Courtney58 wrote:How can I filter/disable the recommendations that flick on screen when sky glass is idle? There is currently a Marilyn Manson documentary being advertised before the watershed hours, to say my 5 and 2 year old were terrified is an understatement. I immediately turned off the tv, prior to this they had been watching CBeebies and it was early afternoon. Is there anyway I can access a parental control if my viewing of the tv is idle? And hide content not suitable for children?
Unfortunately not and it's been a consistent source of annoyance for many since glass first released. I believe it is supposed to be filtered during the day time but I'm not sure how this works ! I've also seen the Marilyn Manson one yesterday .
18 Jan 2025 07:29 AM
Posted by a Superuser, not a Sky employee. Find out moreThe parental controls within settings will not control such things.
Would suggest passing on your concerns by sending an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk
They do respond to emails for your queries.
They should also pass on such concerns to the relavant Sky team.
18 Jan 2025 09:10 AM
Thanks for all your help
18 Jan 2025 09:10 AM
Thanks for all your help