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Discussion topic: Inappropriate programming advertised during the day on sky glass

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This message was authored by Courtney58 This message was authored by: Courtney58

Inappropriate programming advertised during the day on sky glass

How can I filter/disable the recommendations that flick on screen when sky glass is idle? There is currently a Marilyn Manson documentary being advertised before the watershed hours, to say my 5 and 2 year old were terrified is an understatement. I immediately turned off the tv, prior to this they had been watching CBeebies and it was early afternoon. Is there anyway I can access a parental control if my viewing of the tv is idle? And hide content not suitable for children? 


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This message was authored by lettice This message was authored by: lettice Answer

Re: Inappropriate programming advertised during the day on sky glass

Posted by a Superuser, not a Sky employee. Find out more

The parental controls within settings will not control such things.


Would suggest passing on your concerns by sending an email to the Sky Viewer relations team to report it;

ViewerR@sky.uk

They do respond to emails for your queries.

They should also pass on such concerns to the relavant Sky team.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Inappropriate programming advertised during the day on sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Courtney58 wrote:

How can I filter/disable the recommendations that flick on screen when sky glass is idle? There is currently a Marilyn Manson documentary being advertised before the watershed hours, to say my 5 and 2 year old were terrified is an understatement. I immediately turned off the tv, prior to this they had been watching CBeebies and it was early afternoon. Is there anyway I can access a parental control if my viewing of the tv is idle? And hide content not suitable for children? 


Unfortunately not and it's been a consistent source of annoyance for many since glass first released. I believe it is supposed to be filtered during the day time but I'm not sure how this works ! I've also seen the Marilyn Manson one yesterday . 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by lettice This message was authored by: lettice Answer

Re: Inappropriate programming advertised during the day on sky glass

Posted by a Superuser, not a Sky employee. Find out more

The parental controls within settings will not control such things.


Would suggest passing on your concerns by sending an email to the Sky Viewer relations team to report it;

ViewerR@sky.uk

They do respond to emails for your queries.

They should also pass on such concerns to the relavant Sky team.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Courtney58
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This message was authored by Courtney58 This message was authored by: Courtney58

Re: Inappropriate programming advertised during the day on sky glass

Thanks for all your help 

Courtney58
Topic Author
This message was authored by Courtney58 This message was authored by: Courtney58

Re: Inappropriate programming advertised during the day on sky glass

Thanks for all your help

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