Tommy was the only colleague who listened to my complaint that went back to August last year and resolved my issue avoiding me going to the ombudsman

he is real credit to Sky should use him to train others as some colleagues verged on useless

thank you once again Tommy for listening and resolving my issue 


Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hey @Liz4681 


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  




Community Moderator