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I just wanted to say thanks to Elaine for her excellent customer service.
She managed to knock my bill from £75 to £51, but I also had a lovely chat with her after having a rubbish day.
She was really lovely and cheered me up.
Thanks Elaine. What a wonderful example you are..
She is Scottish and has worked for sky in total, 20 ish years. I rang at 11.34, so please pass my thanks on
Hi @Juliew1977. Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. Thanks,