Solved my problem

Been having an issue since signed up for sky unable to connect to broadband on a certain tv, after being passed around a lot and being told it was a tv issue (being put through to Samsung for 40 minutes) I finally got through to a tech guy this morning I think he said his name was Reece. He knew exactly what my problem was and how to fix it straight away! Plus was so nice and friendly to chat to on the phone! I was going to cancel my sky subscription if this issue wasn't fixed so I think he deserves a thank you!

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @DH25 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

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