How To Send Thanks To Sky

[Anonymous]

Please can you acknowledge great customer service provided by Gareth in Cardiff.  I was promised cashback when I joined Sky but this was then later declined.  I spoke to another operative who fobbed me off, then another who said they would listen to a previous call and call me back (they didn't) but Gareth did find the call, listen to it and call back as promised - resolving the issue with a credit on my account.