Outstanding customer service by Liam.....

I'd like to start by saying OMG what a lovely chap I spoke to today. Liam could not of been more helpful, he was very talkative putting me at ease straight away, extremely  knowledgeable and explained every detail in a way I could understand, which I was grateful for. He told me the process of what he was doing and he even said he would text me in 2 days to let me know how it was going and call me in the n next 7 days to let know all is complete. I which every customer service department offered this kind of service....the world would be a happier place. Make him a role model for future employees I say 😄😄 my surname is Morgan at Lansdown House if you need to look at my account as to who I spoke too....

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Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @Leigh69 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

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