New phone sim problems

Hi I ordered a new phone Galaxy 23 plus I followed instructions but could not get my new phone sim to take my number then realised had two sims up and running so called sky they popped me through to a agent I think her name was Jackie she wax so kind snd helpful sorted my mess out totally it was so easy in future will call them instead of on line as online has issues you can't move from sky to sky but all sorted I would like to thank her for her help she was a star 

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hi @@Markus1609 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni

Community Moderator