I telephoned Sky to help with some issues I was having changing from Sky broadband to Now broadband by Sky. I was put through to Michael and he was brilliant. He listened to the problems that I had and explained the reason for them and what he could do, and what I could do, to resolve them. He was very knowledgeable, polite and patient, a true credit to Sky. I wish that Sky had more like him. I am now a very satisfied customer as opposed to a very frustrated one. A BIG thank you to Michael
