Helpful during a difficult situation

Last night I had to call Sky to cancel my mother's Sky contract as her health has declined to the point her TV is unused. 

I was put through to the accessibility team and spoke to Pam. She was beyond helpful and so very friendly and understanding.

I can't thank her enough for dealing with this delicate situation in an excellent and efficient manner.

Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hi @Me140,


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.





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