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Discussion topic: Getting in touch with sky

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This message was authored by Loxleypark81 This message was authored by: Loxleypark81

Getting in touch with sky

Does Sky still have Live chat as unable to get our issues solved due to language barriers when we call???

 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Live chat

Posted by a Superuser, not a Sky employee. Find out more

@Loxleypark81  It's only available for certain situations 

 

is the query something your fellow customers can help with on the forum 


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This message was authored by Vincent.price This message was authored by: Vincent.price

Re: Getting in touch with sky

The live chat section is an AI bot that offers links to help you, but from my interaction on it you never get to talk to a person, hope this is helpful.

This message was authored by Mark39 This message was authored by: Mark39

Re: Getting in touch with sky

Posted by a Superuser, not a Sky employee. Find out more

@Vincent.price wrote:

The live chat section is an AI bot that offers links to help you, but from my interaction on it you never get to talk to a person, hope this is helpful.


No, that's not the case. For chat or messaging, you're talking to an adviser.

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