12 Jan 2023 08:07 PM
The batteries run out on my sky glass remote and have replaced them. The remote will still not turn on.
12 Jan 2023 08:09 PM
There is a fault with many remotes.
Take hold of the remote length ways and twist it as you would wringing out a cloth.
This surprisingly works in most cases. If not its a call to sky for a replacement.
12 Jan 2023 08:20 PMPosted by a Superuser, not a Sky employee. Find out more
If the solution offered by @Anonymous does not work (it did for me) then you could try the method suggested at post 704 of the following link (the whole thread is about faulty remotes):
I suspect these 2 methods are actually curing the same fault but in different ways.
If it still won't work contact Sky and ask them for a replacement remote. Whilst waiting for the replacement you can use a Sky Q remote if you have one available.
12 Jan 2023 08:45 PM
Thank you for your advise @Fothergill1 and @Anonymous but nothing works at the moment. It is very frustrating. I do have 2 other questions:
1. Can I contact Sky online or do I need to call?
2. How can I ask Sky Glass TV to play or choose a particular show when using voice command?