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Discussion topic: Cant get wifi all over the house

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This message was authored by FARLEYJ This message was authored by: FARLEYJ

Cant get wifi all over the house

We have moved ne of the sk glass pucks to a bedroom from downstairs and i think we need some sort of booster to get working plus grand children have o wifi in play room for there gaming thank you

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Cant get wifi all over the house

Posted by a Superuser, not a Sky employee. Find out more

@FARLEYJ is your broadband with Sky?



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Cant get wifi all over the house

Posted by a Superuser, not a Sky employee. Find out more

Best bet is to contact sky and see if you can get a booster 

 

even better would be to invest in a mesh WiFi system (can pick up used or new for under £100) 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Gibson les paul tribute. Gibson les paul junior. Fender telecaster. Epiphone billie joe .. rock on
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Cant get wifi all over the house

Posted by a Superuser, not a Sky employee. Find out more

@FARLEYJ 

 

Note that unlike Q television, Sky will not loan a booster just to get Stream working, and Stream pucks themselves do not act as boosters or mesh units.  You could claim one (or more) boosters if you are a Sky Broadband customer who also subscribes to Broadband Boost or Max WiFi.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
FARLEYJ
Topic Author
This message was authored by FARLEYJ This message was authored by: FARLEYJ

Re: Cant get wifi all over the house

We pay extra for internet to be up to speed all around the house but struggles in certain areas 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Cant get wifi all over the house

Posted by a Superuser, not a Sky employee. Find out more

@FARLEYJ 

 

In that case you'll need to contact Sky directly to go through the diagnostic process to claim booster hardware under either Broadband Boost or WiFi Max.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Anders73 This message was authored by: Anders73

Re: Cant get wifi all over the house

Hi @FARLEYJ my broadband was the same when I switched to Fibre Max. After a phone call and some diagnostics Sky sent me a couple of Max Pods and the coverage is great all over the house now. 
Definitely worth a call. 

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