11 Feb 2025 05:12 PM
Why has automatic compensation taken more than 60 days.
11 Feb 2025 05:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chris19681 wrote:Why has automatic compensation taken more than 60 days.
@Chris19681 I assume the issue has been resolved
11 Feb 2025 05:20 PM
No it has not. Was meant to get a call back today but had a text instead saying they will call tomorrow.
11 Feb 2025 05:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chris19681 wrote:No it has not. Was meant to get a call back today but had a text instead saying they will call tomorrow.
@Chris19681 no I meant has the fault to your broadband been fixed?
the auto compensation won't be paid until it has been
11 Feb 2025 05:53 PM
Posted by a Superuser, not a Sky employee. Find out moreYour other thread has been removed. In that one you state the fault hasn't been rectified. The auto compensation doesn't get applied until 30 days after the fault is fixed.
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